Legal
Cancellation and Refund
Last updated: September 3, 2026. Applies to purchases and accounts on capranav.com.
- Privacy Policy
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- Cancellation and Refund
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- Pricing Details
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- Contact Us
PDF (online reading) access
Once access to a purchased PDF is granted, that purchase is final and non-refundable — access is instant, and the full content becomes available to you the moment payment is confirmed. If a payment was deducted but access was never granted, that's a genuine error on our end — contact us and we'll investigate and fix it.
Printed books
Printed books are shipped prepaid and are non-refundable once dispatched, except where a book arrives damaged, defective, or different from what you ordered — contact us within 7 days of delivery with photos, and we'll arrange a replacement.
Course enrolment
Once your enrolment is confirmed and access to classes or materials has been granted, the purchase is final and non-refundable. If you believe you were charged in error — for example, a duplicate payment — contact us and we'll look into it.
Need help with an order? Email capranavpratiktulshyan@gmail.com with your order details (the email you used, what you purchased, and roughly when) — we aim to respond within a few business days.